Pacific States needed to overcome the challenges of managing the nuances of on-site fuelling on paper and spreadsheets.
Challenge 1: Tracking/Monitoring driver activities in real-time
Challenge 1: Tracking/Monitoring driver activities in real-time
Pacific States faced challenges in tracking where drivers are, which sites they are delivering to and knowing whether a delivery was completed or not.
Challenge 2: Creating, assigning and scheduling orders
Challenge 2: Creating, assigning and scheduling orders
Dispatchers were neck-deep in manual tasks like handkeying order details into the database which further increased the busy work for dispatchers.
Challenge 3: Dispatching call-in orders
Challenge 3: Dispatching call-in orders
Managing call-in orders via phone calls to drivers became painstakingly tedious.
